What does Salesforce CRM do?
CRM enables the centralization of all customer-related data in one location. This makes the information available to everyone in the firm whenever they need it.
It assists in keeping track of all client interactions that the business has, including chats, emails, SMS, and phone calls.
CRM streamlines the sales process, accelerating transaction closure for your sales force. The sales team has a proper roadmap from CRM to complete deals.
CRM allows you to produce accurate estimates because it predicts sales rather accurately.
CRM enables you to anticipate client demands so that you are ready when they contact you..